How to Delete Your Account
We understand that you may need to delete your account for various reasons. Here are the steps to permanently delete your account through our mobile app.
Steps to Delete Your Account
- Log In to Your Account:
Open the app and log in using your credentials.
- Navigate to Settings:
Once logged in, you will be taken to the dashboard.
Tap on the () gear icon located in the bottom right corner to access the Settings.
- Find the Delete Account Option:
In the Settings menu, scroll down to the bottom of the page.
You will see the option labeled Delete Account highlighted in red with a () trash can icon. Tap on this option.
- Confirm Account Deletion:
You will be navigated to a confirmation screen.
Enter your account password to confirm the deletion request.
Tap on the Delete Account button to proceed.
- Account Deletion and Logout:
After confirming, your account and all associated data will be deleted immediately.
Upon successful deletion, you will be logged out and taken to the Sign In screen.
Important Information
- Data Deletion:
Once your account is deleted, all your data associated with our services will be permanently removed. This includes any personal information, saved preferences, and activity logs.
- Reactivation:
Deleting your account is a permanent action. If you change your mind, you will need to create a new account.
- Contact Support:
If you encounter any issues during the deletion process, please contact our support team at support@budgetbalancehub.com.
Frequently Asked Questions
Q: Can I recover my account after deletion?
A: No, once your account is deleted, it cannot be recovered. You will need to create a new account if you wish to use our services again.
Q: How long does it take to delete my account?
A: Account deletion is processed immediately after you confirm the deletion by entering your password. You will be logged out right after the account is deleted.
Q: Will my data be retained for any reason after account deletion?
A: No, all your data will be permanently deleted. We do not retain any user data after the account is deleted.
If you have any other questions or need further assistance, please don't hesitate to reach out to our support team.